Privacy & Cookies

GDPR

General Data Privacy Regulation Terms and Conditions

Protecting Your Privacy
At Carve Creations Limited, we are committed to protecting the privacy and security of our customers. If you have any questions about our Privacy Policy please do not hesitate to contact us via email: info@carvecreations.co.uk
Contact Details Information
We use your information for:
  • To deliver your orders to your provided address
  • Send you order updates by email or via phone
  • Fraud prevention and detection

Payment Information

We use your information for:

  • To take payments and give refunds
  • For fraud prevention and detection

We don't keep your card details or CVV code.

Order & Contact History

We use your information for:

  • Customer Support
  • Company stared training
  • Returns and refunds

Browsing and Cookies Information

We use your information for:

  • Improving our website
  • Your account optimisation
  • Website security

Sharing Your Information

We do not, and we will not, share or sell any of your personal data to any third party.

That includes:

  • Your name or surname
  • Your email address
  • Your address
  • Your credit card information

However, we do share your data with the following companies as an essential part of being able to provide our services:

  • Companies cooperating with Carve Creations Limited, such as website hosts and technical support teams
  • Companies that help us deliver your orders, such as payment service providers and delivery companies
  • Manufacturers and suppliers of products in the event of any warranty claims
  • Credit reference agencies, law enforcement and fraud prevention companies.

Martketing Information

We do not currently send out any marketing mails or newsletters

Keeping Your Information

We keep your information as long as you have your account, or providing a service to you. If necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud or enforce terms and conditions, we may also hold required information, even after you have closed your account.

Changes in Privacy Protection

If we makes changes in your privacy protection terms and conditions, we will make that clear on the Carve Creations Limited Website, so that you are able to review the changes before you continue to use us.

Cookies

We use cookies on our website for:

  • Site functionality.